1Our package

The Experience

The opportunity to swim with a humpback whale is a rare and very special one – something that people who have experienced it have described as “life changing”. “Its truly incredible to that one of the largest of mammals in our oceans is so graceful and gentle – they are just so trusting of human beings. They seem as intrigued by us as we are of them and glide effortlessly around us, with such a gentleness that it’s like they recognise our fragility in comparison and know we are there out of wonder and respect.”

Every day is different on the water, and every encounter is unique. Our whale watching and swimming trips are approximately four hours in duration, with each trip catering for up to 20 participants. Sunreef provides all participants with wetsuits and snorkelling equipment required for the adventure. Participants are also fully briefed on the boat about what to expect from the experience.

Unfortunately if you are pregnant we cannot take you on this tour. Also if you are bringing children between 8 and 15 yrs old there must have an adult/guardian on board or in the water at all times with them. If you are bringing kids between 8 an d 15 please be aware that they need to be strong swimmers for this activity, they must not be holding onto you as the adult, if this is seen to be happening they will not be allowed in the water again. Children under 8 are not permitted on board. 

Once a whale is sighted, the boat will be put into neutral 100m or more away from the whale, and if the conditions are determined as safe by our trained crew, the boat will be turned off and swimmers will be allowed into the water holding on to the floating line attached to the boat.
Then it’s all up to the whale – it is a natural experience and it is 100% on the whale’s own terms. Whales are known as curious creatures so they may come over towards us or they may just swim past or away. Either way it’s an experience you will never forget. It is also a case of looking but not touching these wondrous creatures.
While Sunreef will do everything in its power, to ensure whale encounters, we can’t guarantee that our guests will get to swim with these magnificent sea mammals but if on the day the boat doesn’t sight a whale, you will be eligible for 50% off your next trip. 

This is also in Open Water and we suggest that you look into Seasickness medication to minimize the chance of it effecting your trip.

The Location

The whale swimming and watching operations work out of Mooloolaba in the heart of Queensland’s Naturally Refreshing Sunshine Coast. It takes about 10 minutes from the Sunreef dock to get out on the beautiful waters off the Coast, which are at their best during the winter months when the whales migrate. Water temperatures during this time range from 17 to 23 degrees C and visibility is regularly up to 30 metres.

Our Responsibility

At Sunreef, we take your safety and that of the whales very seriously. It is our Number 1 priority so all participants must follow the directions of staff at all times. Sunreef is experienced in guiding in-water activities and adhere to all relevant safety guidelines. All encounters are conducted in accordance with the Australian National Guidelines for Whale and Dolphin Watching (2005) as well as our own strict Code of Practice which has been developed with whale researchers and experts to ensure the protection of the whales. We are also working with the University of the Sunshine Coast on a coordinated research project to increase the knowledge around these amazing creatures. Our commitment includes recording information about every whale sighting and offering spots on every boat for the researchers to get out into the field to collect their own data. Our guests can also participate, if they wish, using our whale spotting sheets. Whilst we will do everything in our power to ensure a great experience, this is 100% on the whale’s terms so we cannot guarantee that everyone will get to swim with the whales. However, if our boat does not see any whales during your trip, you will have the opportunity to rebook at a 50% discount. In the event of poor weather conditions cause cancellation, any guests not able to be booked on another tour will receive a refund. Please note that while the weather can look great on the beach, this doesn't mean that the conditions off-shore are safe enough for swimming.

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info Information

  • Available for all ages
  • Packages start from $165.00pp

Perfectly placed in one of the most beautiful locations in Eastern Australia, you’ll most definitely be left in the best hands when you learn to dive at our incredible PADI 5 Star Dive Facility. Joined throughout your session by our team of friendly qualified members of staff, you’ll be supplied with all the equipment that you need to take part which includes all of the necessary safety gear. With no previous experience required, you’ll find that we are able to accommodate for divers of all levels of experience. When you go Scuba Diving in Mooloolaba, you’ll be given the perfect chance to take advantage of Queensland’s stunning Sunshine Coast – getting in touch with your inner underwater explorer along the way.

Facilities

  • All Equipment
  • Qualified Instructors
  • Toilets
  • Refreshments Available

question_answer Frequently Asked Questions

  • What is the minimum age for Eco Tours at Mooloolaba?

    The minimum age for Eco Tours at Mooloolaba is suitable for all ages.

  • How long does an Eco Tours session at Mooloolaba last?

    The average Eco Tours session at our Mooloolaba centre is 4 hours 20 minutes.

  • Is Eco Tours Mooloolaba open for bookings during the week?

    Absolutely, however Eco Tours is busiest at the weekend - and our Mooloolaba centre is no exception. This means you might need a larger group monday through friday.

  • Is Eco Tours Mooloolaba open for bookings at weekends?

    Eco Tours at Mooloolaba is busiest at the weekends so we'd definitely recommend booking in advance! Obviously, we'll always try to accommodate last minute Eco Tours bookings but once the spots are booked up they are booked up!

  • How popular is the Eco Tours Mooloolaba center?

    Geronigo® aims for all of our Eco Tours locations to be amongst the the best and most popular, our Eco Tours Mooloolaba center is no exception. Book with confidence!

  • Can I buy a gift voucher for Eco Tours Mooloolaba?

    Yes you can buy Eco Tours Mooloolaba gift vouchers either online or over the phone. Geronigo® gift vouchers are valid for 12 months, can be gift wrapped or for a last minute gift idea can be instant email delivered. Remember that any gift experience voucher from Geronigo® including our Eco Tours Mooloolaba vouchers can be used for booking at any of our thousands of Geronigo® adventure locations (for no extra charge!).

  • Where is Eco Tours Mooloolaba?

    The Eco Tours Mooloolaba center is located at the following address. Please note that sometimes our Eco Tours centers are difficult to find, please follow the directions on your booking receipt!

  • How much is Eco Tours at Mooloolaba?

    The average package price of Eco Tours at Mooloolaba $165.00. The lowest price is $165.00 with the most expensive option being $165.00.

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Our Gift Cards are not just awesome for our 61 Eco Tours locations, they can be redeemed against any Geronigo adventure at nearly 5000 locations worldwide! Literally giving the lucky recipient access to over ten thousand action packed experience days.

If, within 7 days of purchasing your Geronigo® gift card, you change your mind for any reason. We will offer you a full refund, no questions asked! Subject to the voucher being unused and any postal vouchers being returned in good condition.

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Voucher Terms

Terms and Conditions

Terms and Conditions - Vouchers

We accept orders for vouchers via our website, or over the telephone. These vouchers can be redeemed at one of our sites in Australia.

1. Prices & Payments

Vouchers are non-specific to any venue and are redeemed at face value against the retail price at the time of redemption. We accept all major credit and debit cards.

2. Validity

Our vouchers are valid for 12 months from the date of issue.

3. Extending the Validity Period

A voucher will be deemed to be invalid and will not be eligible for redemption if it is out of date (the validity date is clearly stated). Extension are available, providing they are still valid when you contact us. You can extend the validity date by speaking to one of our sales representatives. There is a small admin charge of AUD10 for a one month extension. Extensions can only be made 3 times for any one voucher. We do not issue a new vouchers, just change the expiry date on our system. Free or promotional vouchers are not eligible for extensions.

4. Booking

Booking with a voucher is subject to availability and must be made through this company and not the venue. You can redeem your voucher against any package featured on our site up to its full value, regardless of any specific experience named. Additional participants can take part, but they will be charged at the retail price as detailed on our website at the time of booking. Once a booking is made, our standard booking terms and conditions then apply as detailed on this website.

5. Activity Restrictions

All activities have restrictions of some sort, they can relate to age, height, health, and weight. These are in the best interests of participants. Please check your preferred activity and any restrictions that are in place before booking.

6.Despatch & Delivery

All vouchers are despatched as e-vouchers only in Australia.

7. Activity Pictures and Descriptions

Whilst every effort is made to ensure the descriptions and pictures used are a true representation of the activities offered, these do not form part of the contract. Pictures used are always representative of the activity and not venue specific.

8. Cash / Credit Value

Our vouchers do not have any cash or credit value other than as payment or part-payment towards an activity as detailed on our websites. Should the value of your voucher be greater than the activity chosen, no cash refund or credit is given against the balance. Should they be insufficient to cover an activity because of a price increase, or change of activity choice, the bearer will be expected to pay any outstanding balance before the booking can be made.

9. Data Protection

This Company complies with the principles of the Data Protection - Fairly and lawfully processed; Processed for limited purposes; Adequate, relevant and not excessive; Accurate; Not kept longer than necessary; Processed in accordance with the data subject's rights; Secure

10. Trademarks and Brand Names

All our names are well known worldwide and we have acquired both registered and unregistered rights in our names, brands, trademarks, domain names and logos. No one may use our brands, names, trademarks, domain names or logos for any purpose without our express written permission. Any unlawful use will be dealt with swiftly by law.

11. Our Terms

All purchases and bookings will be subject to these same terms and conditions without exception. All customers will have deemed to have made themselves aware of these Terms & Conditions and will have accepted them in their entirety and without exception as part of their dealings with us. No verbal or other communication overrides these terms and conditions in any respect whatsoever.

12. Severability

All of the provisions, clauses and paragraphs in these Terms and Conditions should be read and construed independently of each other. If any provision, clause or paragraph in these Terms of Business is held to be invalid or unenforceable such provision, clause or paragraph will be struck out and the remaining provisions, clauses and paragraphs will remain in force.

13. Statutory

Your statutory rights are not affected.

14. Jurisdiction

These Terms and Conditions are subject to the laws of Australia.

15. Force Majeure

This Company will not be liable for any delay or failure to carry out any of its rights, duties and responsibilities under these Terms and Conditions if the delay or failure is caused by circumstances outside of the control of This Company, including, but not limited to actions by others, acts of god, war, civil disorder or industrial dispute.

16. Our Rights

Failure by this Company to enforce any of its rights under these Terms of Business is not to be regarded as a waiver of those rights unless the waiver is confirmed in writing. If this Company decides to waive any of its rights under these Terms of Business, this will not inhibit this Company from enforcing those rights at any or all times in the future.

17. Booking Agent

We are a booking agency for the venues featured on our websites, therefore we do not physically deliver the activities provided. All issues and claims in connection with the performance and delivery of an activity must therefore be directed at the paintball provider. In this instance, this company will provide full information to assist in any resolution.

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